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Frequently Asked Questions (FAQs)

Mold FAQs

What is mold?
There are hundreds of thousands of types of molds. All are fungi, which means they are many-celled organisms that reproduce by sending tiny seeds called spores into the air. Molds need four things to grow: food, air, the right temperature and water. Although fungi grow naturally “outdoors", molds are very common in buildings and homes and will grow anywhere indoors where there is sufficient moisture. They like dark, damp, warm environments, and can grow on anything from basement walls to garbage pails to houseplants, and many building materials. Moisture can come from water damage, excessive humidity, water leaks, condensation, water infiltration, flooding, leaking roofs, leaky plumbing, sewer backups, and frequently overflowing washing machines.

What are the health concerns about molds?
Mold and its spores contain allergens, meaning that in some people sensitivity to fungi (molds) can cause allergic reactions such as allergic rhinitis or asthma. Certain molds can cause infection, in the same way bacteria do. Molds may also produce musty odors known as volatile organic compounds that may cause irritation to the eyes, nose and throat.

Where does Mold grow?
Mold seeks MOISTURE, WARMTH, and FOOD, and all three conditions are necessary for it to grow. Mold is most likely to find a place to grow in a bathroom, basement or kitchen, but it can grow in other rooms if conditions are favorable. The climate where you live and the living habits in your household can affect the ability of mold to grow.

How do I know if my home has a mold problem?
If mold is growing in your home, you most likely will be able to smell it. Have you ever walked into a room that has a musty or earthy odor? You probably are smelling mold. Sometimes, you can see the mold on the surface of an object. In such cases, the item may be discolored or look as if it has smudges or blotches. Often, you will not be able to see mold that is causing an odor. The mold could be growing behind walls, underneath carpets, or in other hidden areas. Mold growth is common in areas of a home that are damp or have suffered water damage. You should be especially concerned about the growth of mold if your home has had:

  • a flood
  • a sewer back-up
  • an overflowing toilet
  • leaking pipes
  • a leaking roof
  • leaking windows
  • humidifiers
  • any other serious water-related problems.

Will mold go away by itself?
No. Mold will continue to grow until it is completely killed and removed.

Can I eliminate Mold by applying Bleach?
Bleach will only remove the visible mold. It will not completely kill of the mold growth. If bleach is used, Mold will most likely re-occur within 10-15 days. A special Anti-Microbial solution must be applied to kill the mold.

What is involved in removing the mold from my house?
The process varies depending on the source of the mold and its current infestation state. For mold to grow, it must be in a moist setting. All moisture must be removed. The source of the water must be found and repaired. The area must be dried. The affected area must be scraped and treated with anti-microbial agent. This could involve removal of drywall and carpets. Call All Clear to inspect and advise you what needs to be done.

How long will it take to remove the mold?
This depends on exactly what work will be necessary. The usual drying time is a minimum of 2 days and could be as long as 7 days depending of the source of moisture.

Is the cost of removing the mold covered by my Homeowner’s Insurance?
It depends on your individual policy and the source of the moisture. All Clear professionals will discuss the coverage with your adjuster at no cost to you.

Water Damage FAQs

How can I safely inspect my house after water damage?
Dangers are not over when the water goes down. Do not endanger yourself or your family after a water event. Keep children and pets away. Try to protect yourself and your family from stress, fatigue, and water-related health hazards.

Follow these basic safety rules:

  • Determine Structural Stability
  • Cut off power supply
  • Turn off water supply
  • Turn off gas supply
  • Beware of animals
  • Use protective gear

What are the electricity related safety rules after water damage?
There 3 basic safety rules:

  • Turn off the power to your home or business by disabling the main circuit breaker panel. Even if the neighborhood power grid is down assume all power lines are active and functioning.
  • Do not use regular household vacuums to remove excess water.
  • Do not use electrical appliances while standing on a wet floor.

What do I do if a Water or waste pipe breaks in my house?
Call All Clear and have their certified technicians have the leak repaired and then start to remove the moisture before mold begins to grow.

What should I do if there is a sewage spill at my house/office?
Call All Clear immediately. The sewage could cause serious health problems for you and your family the longer it remains in your house. All Clear’s trained technicians come prepared with all the sanitation equipment needed to clean and sanitize your residence or business. Our crews are trained to isolate the spillage from the remainder of the property and clean the affected areas. The crews will remove the sewage from your property leaving your property in its pre-sewage condition.

What dangers are contained in the sewage?
This depends on the nature of the sewage itself. These are some of the disease causing organisms in Sewage: Hepatitis A, Respiratory Disease, Bacteria, Bacillary Dysentery, Salmonella and Balontidiasis.

Can damaged carpets be cleaned and re-used?
Sewage-saturated carpets can be “saved.”- No. This is a Myth and it is not true. Porous materials, such as carpet, pad, upholstery, bedding, wicker, paper goods, or fabrics that can’t be washed in hot water, they must be disposed of safely.

Is it safe to remain in my home while the sewage is being cleaned?
No it is not safe. The sewage could contain the agents listed above plus others all of which are not healthful. Our technicians wear protective clothing and use respirators. You have no such equipment and why would you want to expose you and your family to the air born agents that could hurt you?

Fire/Smoke Damage FAQs

How can I safely inspect my house after fire damage?
Dangers may still exist even when the fire is extinguished. Do not endanger yourself or your family after a fire event. Keep children and pets away. Try to protect yourself and your family from stress, fatigue, and fire-related health hazards such as smoke and dust particles.

Follow these basic safety rules:

  • Determine Structural Stability
  • Check Power Supply
  • Recheck The Property
  • Wet Down Debris
  • Discard Hazardous Material Safely
  • Use protective gear

What fire/smoke damage services does All Clear provide?
All Clear’s certifies technicians will wipe down all surfaces, place negative air machines to remove odors, clean all A/C ducts. The wipe down allows the homeowner to repaint over a clean painted surface and not the soot that is left form the fire. Negative air machines and HIPPA Machines removes the odor that remains after the fire have been extinguished. Cleaning the A/C ducts removes the residual soot and odor that finds its way into your A/C ducts.

What are the best ways to secure my property after fire related damage?
Lock and secure your property when not occupied to prevent looting. Keep in mind that alarms may malfunction if the electricity or telephone service has been interrupted.

Why is it important to wipe down the walls?
If the soot from the fire is allowed to remain on the walls, it prohibits a fresh coat of paint from attaching to the wall surface. The soot is also acidic, and if permitted to remain on porous services it can destroy the material it is on causing much more damage that the fire caused.

Why must a Negative Air Machine/HIPPA Vacuum be used?
A Negative Air machine removes contaminated air and filters it before returning it to the room. It will remove the odor and the fine particulate from the air in the room. A HIPPA vacuum will filter the air to even a greater degree than the Negative Air Machine. If the fine particulate matter is not removed from the air, it could cause breathing difficulties for even a healthy person and the particles in the air are acidic and could damage your respiratory system.

Why do I need to have the ducts cleaned?
The ducts need to be cleaned for the same reason as given above. Soot and other particles from the fire will travel into the ducts and settle there. When you’re A/C is turned on, it will blow into the rooms of the hours and 10 settle on the furniture, carpet and walls. It will also be suspended in the air you breathe and could cause respiratory problems for you and your family.

Do I have to throw food away after a fire?
No. however, you will have to be very careful when dealing with food. Throw food if it is burnt or if it has been exposed to heat, smoke or soot. In addition, do not use any canned foods if the can has bulged, is badly dented or has rusted.

You can keep refrigerated food if your refrigerator was not damaged in the fire. Your refrigerator will keep cold for 4 hours if it is well sealed. In case that the power was turned off during the fire and the refrigerator was turned off for more than 4 hours, discard the food.

Frozen food can be used if it still has ice crystals on it and if it still feels cold and hard. Whenever in doubt, discard the food.

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